– Today, we’ll talk about
the nine common questions people have with purchasing
monitoring equipment and working with DPS. (soft music) I am a co-founder at DPS Telecom, I’ve been talking to clients
since the late eighties and one of the common
questions our clients have is how much is a RTU? It can range from 700 dollars
to couple of thousand dollars the difference could be is it
a small IO with plain vanilla to a large RTU with a lot
of whistles and bells. Another question is what’s
the cost of a master station? A master station can
cost anywheres from 5,000 to tens of thousands of dollars. This can vary from the number of sites that we have to monitor
to how many protocols we’re communicating with. The next item that comes up is how long does an RTU last in the field? The common life span of
a RTU is 10 to 15 years. The driving force to
pull it out of the field is infrastructure change
or security requirement that’s been pushed down. A frustrating point for DPS sales is we’ll call a client 10,
15 years after they deployed and everything’s working great and they’ll continue to use the DPS gear not wanting to look at
our newer equipment. A lot of people ask where is DPS located? DPS is located in Fresno, California. We design the circuit boards here, we manufacture the circuit boards and even manufacture the metal chassis. The other thing that comes
up is who buys DPS equipment? We go from very small local companies to very large, regional companies. We span multiple industries such as Telco, where we have RT Communications, with Consolidated Communications. Over into utility companies
such as Pepco and Dominion. We span across transportation companies such BNSF and NYCT to law
enforcement in counties such as San Juan County and North Carolina State Highway Patrol. Next up is, does DPS sell
through distributors? DPS has a direct selling model,
but some of our clients find it easier to work through a distributor because they’re already into their system. Some of the clients that we work with are Walker, Amex or Graybar,
in that case we just work with the clients and the distributors to make sure the proper
RTU is spec-ed and sold and makes it to the end user. How do I get a DPS eval unit? There are multiple ways
of getting a eval unit. The most common way is to
send in a purchase order. You have 30 days to evaluate the unit, if it does not meet your
expectations, just send it back. If you have difficulty
getting a purchase order, the second method is the
DPS loaner agreement. Simply sign the agreement
and we’ll send out the unit for a 30 day evaluation,
if the unit isn’t returned, we’ll simply invoice you for the unit. Field trials is another method
for evaluating our equipment. In this case, DPS will
come out to your location and help you set up the equipment in a lab environment
or at a test location. This way, we can offer
our expertise on getting the equipment installed, up and running and make sure everything is
working with your other gear. This is great way for DPS to one, understand your environment and two, for you to get the equipment
up running quickly. How do I get my DPS equipment installed? We’ll break this down into
Master Stations versus RTUs. For Master Stations, DPS
typically does turn up assistance. Here, our staff will come
out, help you get it installed and then start training on how to database and use our Master Stations. For RTUs, DPS doesn’t
officially do the installation, what we’ll typically
do is train your staff, we’ll even go out to one or two sites to help your staff on their
first couple of deployments. So that they understand the equipment and we can be helpful in
pointing out best practices. And finally, the most common question, what is the typical lead
time for a DPS product? DPS product typically
ships within 14 to 30 days. Because of our multiple
options, DPS builds to order. Please give me a call if
there were any questions that I didn’t answer for you. Use the links below for more information or to give me a call. Don’t forget to like this video and subscribe to our Youtube channel. (soft music)