I think you know we’ve got a pretty wide responsibility in terms of the board for DHL Freight but for most you know it’s a one we’re the directors of an orchestra basically you know we’ve got a big organization that that needs to deliver upon our strategy and you know I it’s it’s our responsibility to make sure that our organization has the tools available to do that that were the right people in the right spots that we can translate our strategic or our strategies into something that is a lot more concrete to people further down in the organization to our employees and make sure that everyone knows in what way we’re going and that were somehow doing this in harmony so in that sense I would say you know it’s very much of being a director for an orchestra on the other hand you know our responsibilities in terms of the management board is to really really invest time in our people to listen to them to learn to know them to understand what’s their drivers so you know we know how to influence these people that’s more of a servant leadership in a way which we really want to have and then the management board also invests a significant proportion of our time with customers obviously which is another but you know it’s foremost I would say it’s all about our strategies it’s the long-term strategy it’s the medium-term strategy and also the short-term and and those always need to go hand in hand I think you know if you look at DHL as as for business units it’s it’s still rather limited I mean if you look at the Nordics including the Baltics we’re about 35 million people out of the population of billions in the world if you look at it from a DHL Freight perspective despite being a rather small region in terms of number of people living here we are a significant part of DHL Freight a lot of that is due to the heritage of Sweden where it’s deal what is DHL Freight today was you know 15 years ago was ASG ASG was a dominant domestic player and also international player in sweet so with that heritage and with that huge domestic footprint DHL Freight and the Nordics is actually a big part of of DHL Freight in terms of you know both both turnover and result and also in terms of number of people and number of shipments moved and and so on and you know I think also if you look at the Nordics per se you know there’s there’s a lot of very attractive industries here both today and also historically in terms of engineering manufacturing the automotive industry the foresting in the paper industry so there there are really some some big global players up here as well so in that sense and from a road perspective we play a big part for the group I think this is extremely difficult you know I I personally believe that you know I think the group does as well Road freight is is going to grow and with that we obviously see bright on the future and DHL Freight but if you look at the indicators you know you need to look at the GDP and the development there the predictions you need to look at the analysis that comes through from you know various institutes and banks and governments to see you know how is the trade developing in certain areas of the world and then for us I would say in particular in terms of Europe but obviously also Asia has a huge impact on that but then it’s also about trying to understand you know what does the future of in particular consumer behavior look like and that will also predict what your trade flows are going to look like where are the warehouse is going to be tomorrow where is and you know are the the main flows going to be like historically where it’s a business-to-business flow or is it going to be a business to consumer flow and then what modes of transportation are we going to see is it going to be pure Road is it going to be an intermodal solution where you also do Road rail or Road and short sea etc so you know there are various numbers of different indicators or KPIs that we look at so it’s predicting and trying to put all of those together and then obviously also looking at what’s the strategy for DHL Freight who do we want to be going into the future where do we want to have our position in terms of DHL Freight versus the competition so and then obviously that’s where you should really put a lot of effort I think there’s a lot of interesting things happening here on the market number one and where I just touched on is is obviously we see a big shift in terms of end consumers and and the whole b2c flow to see is is really growing rapidly I think you know if we look back 10 years it was very you know popular in terms of e trading you bought your CDs and your books online I mean that has now changed to you by basically everything online yeah you buy your sofa your fridge your washing machine all of that and so so obviously that changes what road freight is and what road freight will be I think into the future and it it it changes who we need to be and how we need to be cater to and behave to the end consumer as well as you know you look 10 years back in time a truck driver would deliver everything to a docking bay whilst you know tomorrow he might but delivering that into your living room and obviously you know there is a difference in terms of what’s expected from us in terms of our personality in terms of our attitude and in terms of how we you know meet and greet our customers so to say I think that’s one aspect and that’s that’s kind of local although the the b2c which has been very I think domestically driven in the past is now also really started finding its way in terms of cross-border and an international flow but then also I think you know if you look at other intermodal solutions if you’ll just look at the normal b2b or the normal trade flows intermodal is really coming back where we today you know for example have daily departures on rail between Asia and Europe and Europe and Asia as of you know I think look back five or 10 years I don’t think many people would have you know even thought about doing rail on that Lane you you would say well it’s either C or its air but today I think road there for me road is anything that you know travels either on rail or on rubber or on short sea and you know it’s it’s it’s really an option today so it’s that I think the road market is really really becoming a lot larger than it was in the past on top of that I would say Road is a very reliable way of transporting goods because you know if if a if you have a vehicle break down if you haven’t something else that’s very easy to replace there on the spot and continue you know pulling your trailer whilst if you have a breakdown on conventional rail we have a breakdown on on air see you know that’s your things can be stuck for quite some time so you know overall you know there’s a lot of different things happening and I see them all this quite positive actually this is this is this is such an I would say you know I I think the trade with with for example Germany has been very solid now you know we’ve seen a positive trend how long that’s going to continue you know I cannot really predict if I would you know look at it from a more general perspective I’d probably say it’s the newer member states in the EU where we see the the most rapid development and where we will see organic growth whilst when I look at the more mature countries in Europe or the EU I would say here it’s more about really you know fighting aggressively for your piece of the market and I think that’s going to continue and then obviously you know I’m hoping that we’ll continue to see a positive development in the south of Europe where you know Spain is slowly you know coming back the same you know I hope that Greece you know recovers in the right direction and we see that increasing but I think if you look at multiple you know if you’re gonna look at where the true growth is going to come from I still think it’s the new member states where we’re gonna see the highest organic growth and then you know that’s that’s my prediction of that I can’t see that I’m seeing those signs very clearly yet I think if you were in the u.s. probably that would be answered slightly differently where I think they’re they’re actually taking some production back out of Asia and so on but what we see as a trend though is is more around the warehousing perspective the logistics your consolidation of warehouses into different regions in Europe or even into one single point in Europe and then you work a lot more with your last-mile optimization you do some cross docking on the way but I see a lot more of that at the moment than I actually see production coming back out of Asia or other parts of the world I think if you look at it over time we will see that with salary levels you know equaling out across the board but at the moment no I see a lot more tendency in terms of really optimizing the flows and optimizing your logistics and and your warehousing is part of it I think the biggest challenges are are not purely ours in terms of the the road providers or the logistics providers I think the biggest challenges are for both us and the industry in this part of the world you know if if we would just look for a while at the map and look at you know where where is Sweden Finland Norway Denmark Estonia Latvia Lithuania where are we on that map and you know we’re really the suburb of the world you know where we’re kind of placed on the outskirts you know and quite often you know that the factories or the production plants or whatever it may be are are located quite far up north in these countries in particular if you look at Finland and you look at Sweden and you know the end consumer or the manufacturer or even the you know assembly plants that may use parts that are coming out of this area they’re actually located some 1,500 to 2,000 kilometers away from where they’re produced and to then try to answer your question I think our biggest challenge here is actually the salary levels of some of the mature countries in this area or the region on top of the cost of transportation on top of new directives that are coming such as the sulfur in the Baltic Sea and you know I’m just a little bit frightened that if we see the same development in terms of the inflation in particular on pay over the next 10 years as we’ve seen in the past ten years we might just you know really damage our own industry and I think it starts there and you know it’s the industry is going to suffer and if the industry suffers because of too high labor costs then obviously transportation will suffer because there’s less to transport I really think that you know sometimes the the transport sector or the integrators or the logistics providers we feel a little bit too sorry for ourselves and in terms of just this and you know transportation you know and poor us and you know the the diesel prices coming up but but really the the pain point I think we’re gonna see on a market level with the heavy industry that I think we have a lot of those to be proud of in this Nordic region they’re gonna suffer which means we’re gonna suffer and then we’re into that spiral so I think you know looking at looking into the future and what the pain points are gonna be I think they’re around that because if you can get something produced 30% cheaper and with a lot less kilometres to transport the goods I think the math is gonna be pretty simple going forward you know and that’s very much marked my personal opinion and and you know my scare so you know if there’s anything I could you know ask for is is is really for these big industry giants to make their voice heard to be because we can’t see this development going on I think price is in general if you look at it in terms of will it will have an impact between I’d say 5 and 10% depending on where you which lanes you’re looking at and what the distance is over the sea and so on but it will have a direct impact of at least five to ten percent I would say you know it’s it’s it’s only now becoming clear what the ferry companies are gonna start charging us or charging anyone for that matter in terms of the the extra cost for this new sulphur I’m quite surprised actually that’s taken such a long time to to start pinning down what its gonna be now I don’t necessarily think that that’s going to be the biggest effect going forward to be perfectly honest i there’s gonna be a much higher demand now for if you would call it good fuels with a cleaner diesel that’s gonna be required on some of these ships and I’d probably say they not be more more scared of or you know more interested to see what’s going to happen to the normal diesel price due to higher demand of diesel around the Baltic Sea region so that could be quite interesting as well to just watch and see what’s gonna happen but there’s clearly gonna be just from the sulphur directive or is there’s gonna be a five to ten percent increase in price and you know it’s something that’s gonna have to be absorbed by by the end consumer and that’s the way it is now I think is the right thing to do though you know we need to take care of our planet you know we need to ensure that we everything that we do has as little impact as possible on our environment so you know I I think it’s fair to do it I think it’s fair that that price tag has to be absorbed somewhere so you know I’m certainly not sitting here and feeling sorry for ourselves you know it’s it’s something that really needs to happen because we need to clean this planet something I think it’s very very difficult and you know at the moment we’re not really seeing a direct impact in terms of our business you know and and predicting what’s gonna happen with it I think is very very difficult I know there’s new sanctions on the way but at the moment no I think hauliers is such are suffering more than the bigger logistics integrators such as ourselves I think if you look at the export from the Baltics it’s it’s a lot of wooden products you know that can be anything from wood as such to houses to furniture to half made products that still need to be assembled but then there is also a lot of the big Nordic companies they’ve established warehouses here so there’s a lot of parts that are going in and out of the Baltics to serve the region per se because there is a big warehousing activity in ports is machinery a lot of that that that’s coming into here consumer goods textile and electronics and then also you know if you look at specifically from from Norway there’s a lot of also fish that’s actually being transported in I think it’s as similar as I just you know mentioned I don’t think that’s gonna change a lot not over the short you know maybe what we would see going forward is again you know if you look at the whole e-commerce trend maybe there will be more establishment of warehousing and such for for that purpose around this area to serve parts of the Nordics I don’t know you know and that would have to be worked out as well in terms of you know what’s the main cost driver is it last mile delivery is actually warehousing is such and where is it beneficial to have it so but I could certainly see that as a trend also you know I think again it comes down to what the freight strategy is as big as a whole you know where do we want to be where do we want to grow we obviously have ambitions in different areas of the world and in particular in Europe a lot of it is obviously looking at consumer trends you know what’s happening with this whole to see market where do we need to push it position ourselves in particular if you look at a country like Sweden which I’m obviously very familiar with where to see is is is growing at an enormous pace you know we’re obviously a lot of the budget is built around that continuing to grow but then also the normal trade flows obviously also a lot of financial indicators are taken into consideration when you do your budget and inflation would be obviously one of them because if you would just you know a run rate would be negative if you take inflation into account so you always have to you know take into account measures that will counter measure the the inflation so to say and then you know obviously we’d have to look at you know what’s happening politically what’s happening with different charges and surcharges and directives such as the sulphur what does that mean for us and and and how do we deal with that in terms of budget terms but you know we really look at a lot of trade flows both domestically internationally but then also look again going back to the GDPs of the different countries what’s the inflationary you know forecast in the GDP forecast what do we think about trade flows but also being you know very close to your very large customers and having discussions with those in terms of how do they predict the future how do they predict their flows and you know what do we need to do to make sure that they can be very successful going forward as well so you know there are so many different indicators really when you do that budget and a lot has to do with obviously ambition 25:25 as we called them you know they’re they’re obviously very positive in terms of you know cost because you know the more you can pull with the tractor you know the less your average cost is per loading meter or whatever it’s good for the environment you know there’s there’s only really I’d say positive aspects of a twenty five twenty five versus 17 meter trailer or in eighteen you know we’re doing tests now with thirty meters as well which is really turned out to be very very positive now I think at twenty five twenty five or thirty meter trailer would be positive anywhere in terms of if you only look at it from a pure cost or a pure environmental aspect but you also need the infrastructure around these and I think just driving them back and forth on a road that that’s no difficulty but you need to also look at what does that infrastructure look like and what does the rest of the traffic look like and will you be able to overtake a twenty five twenty five with a normal vehicle or a bus or whatever that may be do you have the infrastructure that allows that because obviously you know trying to pass a truck there any any vehicles that’s thirty meter long or twenty five twenty five it takes some time and then I think the biggest question is then you know road safety is is Estonia or Latvia or you know other countries in the world are they do they have the infrastructure that could allow that and I think that would be the biggest question then you know from again from in a very personal opinion I would say maybe Estonia isn’t really ready for that size of vehicle at this point in time so I really think you need a highway to run these where you have two lanes in both directions or at least the the highways where you have you know two one two one two one to allow for safe passing of these vehicles because they will obviously have a restriction in terms of speed and so on which most trucks have in most countries but you know from a practical point of view of just doing it yeah I think I’d encourage it in most of the EU but I think it would have to come down to safety first then you look at the environment and then you look at the financial impact of this but in general you know I’m very positive I think a lot of them are you know the the general questions that we asked to the general indicators you know personnel cost will increase obviously you know so productivity with that has to be even more focus on as usual I think the one thing that’s new for this year is off obviously the sulfur surcharge on the sea and the further up you come in the Baltic region you know the more reliant you really are of sea transportation so you know taking that into account and then you know for some of the Baltic hauliers you know I I would say really keep an eye on what’s happening I cannot work or what’s what’s happening politically in the CIS and Ukraine because there are you know quite big trade flows into there I have no clue of what’s gonna happen or when this is possibly gonna come to an end and you know things are gonna normalize again nor do we as a group but I would certainly keep an eye on that but then you know it’s it’s it comes down to productivity and it comes down to personnel cost and ensuring you try to balance those and really you know optimize your flows optimize the usage of your equipment you